Inbound DDoS (Resolved)
  • Priority - Critical
  • Network monitoring system detected an inbound attack of approximately (1.3gbps) to one IP on our network. For the protection of our network, we have pro-actively null-routed the targeted address in order to alleviate the stress on our network. Due to the size of the attack, the null-route must remain for no less than 6 hours.

  • Date - 02/20/2014 18:33 - 02/20/2014 23:03
  • Last Updated - 02/20/2014 18:35
Vidya Mantra Maintenance (Resolved)
  • Priority - Critical
  • ===================================================

    Scheduled Maintenance [9013429]
    Start Time: 21/02/2014 11:05 IST - 20/02/2014 23:35 CST
    End Time: 21/02/2014 16:05 IST - 21/02/2014 04:35 CST
    Services affected: Network & Database Connectivity

    ===================================================

    From 21-Feb-2013 11:05 IST Database Engineering will be performing a maintenance to Database Clustering. Work involves major upgrade to infrastructure and is scheduled to complete by 21-Feb-2013 16:05 IST

    Our Engineering will perform maintanence, during this time customers may notice brief periods of increased latency or packet loss on network traffic into/out of the datacenter. There will also be multiple downtime for several minutes of service during maintanence. During downtime, students/learners may get database connection errors, blank pages or timeout errors on websites.

    ===================================================

    If you have any problems after this time frame with regard to connectivity,
    or if you have any questions regarding the maintenance at any point, please
    open a new ticket in the customer portal referencing to 9013429. This ticket
    is not being tracked by personnel and will be only used to update status of this
    maintenance.

    We will keep this ticket updated with information.

    We appreciate your patience during this work and welcome any feedback.

    Thank you,
    Network Engineering
    ===================================================
  • Date - 02/21/2014 00:00 - 02/21/2014 20:55
  • Last Updated - 02/19/2014 22:24
Vidya Mantra Maintenance (Resolved)
  • Priority - Critical
  • ===================================================

    Scheduled Maintenance [7011725]
    Start Time: 02/08/2013
    End Time: 09/08/2013
    Services affected: Network & Database Connectivity

    ===================================================

    From 02-Aug-2013 Database Engineering will be performing a maintenance to Database Clustering. Work involves major upgrade to infrastructure and is scheduled to complete by 09-Aug-2013.

    Our Engineering will perform maintanence between 00:30:00 - 06:30:00 CDT, during this time customers may notice brief periods of increased latency or packet loss on network traffic into/out of the datacenter. There will also be multiple short downtime of service during maintanence window of 00:30:00 - 06:30:00 CDT. During downtime, students/learners may get database connection errors, blank pages or timeout errors on websites.

    ===================================================

    If you have any problems after this time frame with regard to connectivity,
    or if you have any questions regarding the maintenance at any point, please
    open a new ticket in the customer portal referencing to 7011725. This ticket
    is not being tracked by personnel and will be only used to update status of this
    maintenance.

    We will keep this ticket updated with information.

    We appreciate your patience during this work and welcome any feedback.

    Thank you,
    Network Engineering
    ===================================================
  • Date - 08/02/2013 00:00 - 09/11/2013 02:08
  • Last Updated - 08/01/2013 00:37